nCompass
Where can I fill out a contact list?
Where can I fill out a contact list? People > Employees > Select An Employee > Scroll All The Wall Down > Toggle On "Show In Contact List" and Select a Sequence that it will appear starting with "1"
Where can I get a full explanation of the Livewall?
Where can I get a full explanation of the Livewall? Live Wall Think of the Live Wall as the closest thing to having a Facebook wall for your users. •View the most pertinent communication here instead of trying to organize it in your email. •Interact ...
How Do I Send Welcome Emails to Franchisees?
How Do I Send Welcome Emails to Franchisees? Please click the attachment to devise a plan around your rollout and send welcome emails to franchisees.
How To Delete A Location
How To Delete A Location To Learn How To Delete A Location Click Here
How do I send a message to my franchisee?
How do I send a message to my franchisee? From the communications module, there are two ways to convey a message to your franchisee. -Click Here Learn How to send a Franchisee a New Message Banners This will be a constant for the end user in the top ...
Where can I get a high level overview of all the features?
Where can I get a high level overview of all the features? ncompass Orientation Each Image Below Is a Very Quick Walk Through of some of the main features of ncompass. Was this article helpful? Yes No
How Do I Send Welcome Emails to Franchisees?
How Do I Send Welcome Emails to Franchisees? Please click the attachment to devise a plan around your rollout and send welcome emails to franchisees.
How do I communicate to my other corporate users?
How do I communicate to my other corporate users? Corporate Messaging Now let's talk about the ways you can interact with your team at corporate. -Click Here to Learn how to interact with your other internal team members at corporate via the Live ...
Do I have a mobile application?
Do I have a mobile application? Ncompass Mobile -Download Mobile Application from App Store or Google Play -Log In With Your Company Code | Email & Password (Email Help@naranga.com if you do not know) What's My Company Code? Below, we've provided ...
Right Banner
Right Banner To the right of LiveWall is the banners section. This displays banners that notify the user about any particular event, promotion, product launch, etc. These banners are configured at the Admin Module and are user specific. The user can ...
Video
Video Please Click Here
How Do I Add a New Location?
How Do I Add a New Location? To view the video on how to add a new location click the link below Adding A New Location Video
Development Checklist
Development Checklist Click Here to Watch The Video Video Summary Breakdown: Building out a template (0:00 -9:03 minute mark) -Franchisor and Franchisee Timelines -A checklist/tasklist can be one of many processes -Creating templates -Run Stages In ...
Ticketing
Ticketing
Setting User Access On Department
Setting User Access On Department When new users are created in the system, it can bog you down to have to set each individual users' access. A great way to streamline this, is by pre defining which departments have access to which modules. The flow ...
Employees
Employees In the Employees section, you will see all your employees. By default the employee’s grid will be alphabetically sorted by ‘Name’ and will show active employees. By default employees will be filtered according to the department of the ...
Departments - People
Departments - People In the departments section, you will see all departments. By default, the list will be sorted by ‘Last Updated’ and only ‘Active’ departments will be displayed. The user can select ‘Show All’ or ‘Inactive’ departments from the ...
Employee Details
Employee Details Employee Details/Profile You can view the employee details by clicking on an employee name from the list. This page can be pulled from different areas in this module. Employee detail is divided into the following three sections: ...
Time Report
Time Report Time Report The Time Report tab enables you to view the clocked-in and clocked-out work time of employees. By default, all employees, all departments, and the ‘Current Week’ report will be displayed. The report will be sub-divided for ...
New Employee
The ‘New’ button on the Employee page will let you add a new employee in the system. By default, all fields will be blank. The following set of information has to be added in the new employee form: Profile Picture: Your profile picture is the main ...
Widgets
Widgets By default, the following widgets are displayed: 1. Total Departments: A widget that presents the number of active people by department. Clicking on this number will take you to department list and show all active departments. 2. Employees: ...
Activate/Inactivate Employees
Activate/Inactivate Employees How to Inactivate Employee To inactivate an employee, click the button on the top right in Employee detail. The Inactive button should be visible throughout the employee details. An employee cannot activate/inactivate ...
Dashboard - People
Dashboard - People The dashboard gives an overview of the People Module and it shows the below center widgets by default: Birthdays: In this widget, you will see the users who have upcoming birthdays within the selected time period. By default, the ...
How to edit a message after change is requested?
How to edit a message after change is requested? The author will see a pop up about the change requested message. If there are multiple messages, the author will see the message pop up one after another. You can click on the view details button. It ...
Publisher Home Page
Publisher Home Page You will see your drafts, all rejected messages, all messages with change requested (if any), all pending approval messages, and all sent messages here. By default, you are seeing messages from the last 7 days. However, you have ...
Overview
Overview Corporate uses ncompass Communications Module to send messages within the system. There are certain rules and procedures that need to be followed while using this module. This document will briefly explain the process and the work-flow. ...
How to Delete a Message?
How to Delete a Message? You can delete a message in a few different stages: - You can delete draft messages. - You can delete rejected messages. - You can delete stopped messages. You can delete the message by clicking on the delete message button, ...
How to Reject a Message?
How to Reject a Message? If you are a publisher, you will see the pending and scheduled messages in a list at the top along with recent messages. When you will click a pending message, you will have the ability to Publish or Reject the message. Click ...
Communications (Videos)
Communications (Videos) Communications Module Intro and Dashboard Communications Module Important Dates, Categories, and Banners Communications Module Creating a New Message Communications Module iNAC Communications Module Creating a New Banner
Publish a Message
Publish a Message If you are a publisher, you will see the pending and scheduled messages in a list at the top along with recent messages. When you click a pending message, you will have the ability to Publish or Reject the message. To publish a ...
Statistics / Reach of Message
Statistics / Reach of Message Each Message is being tracked to ensure the highest readership rate and analysis, and which communication channels (Email, LiveWall, or app) are the most effective ways to communicate to Franchisees. Each message sent ...
Change Requested Messages\How to request a change in message?
Change Requested Messages\How to request a change in message? Change Requested Messages: It’s the responsibility of a Communications publisher that a message composed by an author is compliance to defined standards. If a publisher wants an author to ...
Author Home Page
Author Home Page Your home page is customized based on your role. You will see your drafts, your rejected messages, your messages with change requested (if any), your pending approval messages, and all sent messages. The purpose of showing all sent ...
Compose a Message
New Message button on the home page will let you (author) compose a new message. MailGun will be used for sending out email messages. 1. First, select the type of message. · General Message: This is the most common type of all regular messages i.e.; ...
How to Stop a Message?
How to Stop a Message? If you are an author you can stop your scheduled message before it is sent. If you are a publisher, you can stop any scheduled message. Once a message is stopped, the sender will be notified. This option will be used when a ...
My Widgets
My Widgets The following widgets are displayed. 1. Recently updated Users: In this widget, you will see the number of users which are updated in a selected time period. By Default, the period is the last 7 days. However, you have the ability to ...
Password Reset
Password Reset To reset password, please click on the reset password link in the ‘Actions’ dropdown. The system will ask a confirmation message and upon confirmation an email will be sent to the user with a temporary password.
Center Widgets
Center Widgets Dashboard provides an overview of important statistics on main sections of the Admin Module. By default, it displays two types of center widgets. Recently Updated Users: In this widget, you will see users which have been updated and or ...
User Details
User Details When you click on any profile, you will see the details about the user. You can manage the accessibility of modules and its sub-modules, Launchpad, and other apps keys. User details section displays the following user stats: To change ...
Departments
Departments Module access rights can be managed through the Departments Module. You can define specific modules that can be accessed by the users of each department. The Departments section displays a list of departments along with their Titles, ...
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