Solution Center Help Desk (Imitate An Owner)

Solution Center Help Desk (Imitate An Owner)

Early on, one of the most important features of understanding the features of ncompass is seeing what the franchisee sees. 

View the document below to learn how!

• Related Articles

• Widgets - Solution Center

  Widgets - Solution Center Widgets are plugins used to display dynamic content of ticket statistics on the dashboard. My Widgets section is displayed in the top right corner of the dashboard and show the number of tickets present in the Solution ...

• Dashboard - Solution Center

  Dashboard - Solution Center Dashboard is the landing page for the Solution Center Module. It displays important updates and statistics related to support tickets and activities. The following is a set of information the user can get from widgets on ...

• Center Widgets

  Center Widgets Dashboard provides an overview of important statistics on main sections of the Admin Module. By default, it displays two types of center widgets. Recently Updated Users: In this widget, you will see users which have been updated and or ...

• Understanding the Owner's Experience

  Understanding the Owner's Experience Familiarize Yourself With the Franchisee User Experience

• Tickets

  Get familiar with Help Desk Ticketing System. The label of the modules can be renamed. As you see we have changed the Help Desk to Solution Center for this example. **To edit the name of this module, or any other locate the Theme Settings tab until ...