Flags indicate abnormal behavior within a franchise system. Furthermore, they also show how many locations are impacted by an event. Flags area contains a list of all types of Flags created by the user.
In this section, the user can view the following statistics of the flag:
· Creation Date
· Name of Creator
· Number of Locations
· Peak Date
· Edit Action Option
The user can also filter Flags using the status filter in the top.
How to Add a New Flag
To add a new flag, click on the ‘Add’ flag button in the top right area.
A new pop up will appear where the user can enter the name of the flag:
Click on ‘Save’ to save the Flag or click ‘Cancel’ to abort the process.
How to View Activities of a Specific Flag
To view activities associated with a specific Flag, click on that desired Flag from the Flags list. A new area will appear that will display Activities/Tickets that are associated with the selected Flag.
The user can also filter the flagged activities by the coordinators dropdown. Locations can be searched using the search bar.
Clicking on a ticket/activity will display its details.
How to View Peak Info
Peak info shows the maximum number of Tickets/Activities that were associated with the selected Flag. This information is useful to see the extent or peak of a flag or event. To view the Peak info, click on the ‘Peak Info’ button in the top right.
A new area will appear that will display the ‘Peak Info’. Peak will show all tickets/activities including the one which are completed and or closed.